Contact Us
Genesee Area Healthcare Office
Excellus BlueCross BlueShield, Rochester Region
Lynette Crawford
Director of Management Services
Email the Director
(585) 658 or 344-7564
Fax: (585) 344-7649
Karen Hodge
Management Services Specialist
Email the Specialist
(585) 658 or 344-7566
Fax: (585) 344-7649
Address: 27 Lackawanna Ave.; Mt. Morris, NY 14510
165 Court Street
Rochester, NY 14647
Excellusbcbs Website
Benefits and Claims Customer Service
(585) 325-3680 or 1-877-253-4797
Express Line Service
Use this number to order ID cards and claim forms
(24 hours a day/7 days a week)
1-800-548-6428
Find a PPO Provider
Or call 1-800-810-2583
FLRx Customer Service
1-800-724-5033
Monday - Thursday 7AM - 8PM
Friday 9 AM - 8 PM
Saturday 9 AM - 1 PM
Mail Order
Express Scripts
1-888-327-9791 or 1-800-724-5033
Wegmans
Pharmacy Home Delivery
1-800-586-6910